Last updated: March 2026
When you contact Kaaya Wellness, we collect only the information necessary to provide our service: your name, WhatsApp number, and location area in Delhi or Noida. We may also collect session preferences (type of massage, duration) for booking purposes.
Your information is used exclusively for booking and confirming your therapeutic session. We do not use your information for marketing without your consent. We do not sell, share, or transfer your personal information to any third party.
All communication with Kaaya Wellness occurs via WhatsApp. Your WhatsApp messages are stored on WhatsApp's platform, subject to their privacy policy. We retain our WhatsApp conversation history for our records.
If you use the contact form on our website, your submission is processed by Formspree (formspree.io). Your data is transmitted securely and used only to respond to your query.
You may request deletion of your information at any time by contacting us on WhatsApp. We will honour all reasonable deletion requests promptly.
For any privacy-related queries, contact us via WhatsApp. We will respond within 24 hours.